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What is involved in a Noise Investigation?  The Environmental Health Service will try firstly, to resolve any complaint informally. The alleged noisemaker will be contacted and given advice.
If this does not help to resolve the matter, the complaint will be formally investigated. Again, the alleged noisemaker is contacted and told that a formal investigation has begun. The complainant will normally be asked by the Environmental Health Officer to keep noise monitoring records sheets for a period of three or more weeks. This is to show the extent of the problem. If, on completion of this information, it indicates that a problem may exist, an Officer will attempt to gather independent evidence. This can be done by setting up noise monitoring equipment to record and measure the offending noise and by Officers witnessing the noise when it is happening and measuring it. 
If the Officer is satisfied that a statutory noise nuisance exists, a Noise Abatement Notice can be served on the person responsible for making the noise. Failure to adhere to this notice can result in prosecution by the council. The Council will not take anonymous complaints of noise disturbance, but complainants can be assured that their details are confidential. However, if legal action is to be taken, the complainant's details must be written on the abatement notice. The complainant must also be willing to appear as a witness in any legal proceedings. |
