Lisburn City Council

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Your City Council

BUILDING CONTROL CSE

Lisburn City Council
Island Civic Centre
The Island
Lisburn
Co. Antrim
BT27 4RL
Tel: 028 9250 9372
Fax: 028 9250 9375
email: building.control@lisburn.gov.uk

OFFICE HOURS: 9AM TO 5PM MONDAY TO FRIDAY (EXCLUDING BANK HOLIDAYS)

TO REQUEST AN INSPECTION ON THE SAME DAY, PLEASE CALL THE OFFICE BEFORE 10AM.

IF YOU REQUIRE AN OUT OF HOURS INSPECTION, PLEASE CONTACT US WITH YOUR REQUEST AND WE WILL DO OUR BEST TO ACCOMMODATE YOU.

"Our aim is to assist in the creation of a safe and accessible built environment. We will strive to maintain a friendly and efficient service by meeting customer needs through continuous improvement whilst providing value for money."

VIDEO CALLING FACILITY

Did you know that you can now SKYPE Lisburn City Council Building Control Service?

A surveyor will be on hand 10am to 4pm Monday to Friday to answer any questions you have relating to Building Control.

Click on the logo below to register with Skype. For existing users, our Skype name is lisburnbuildingcontrol. Why not give it a try?

Skype

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Lisburn City Council’s Building Control Unit were recently presented the Customer Service Excellence Award, (CSE) by the Cabinet Office.  The Cabinet Office has also recognised the Unit as a Beacon Organisation for service excellence across the UK.

Pictured with some of the Building Control staff are (front row l-r) Mr Paul McAteer, Business Development Manager; Councillor David Archer, Vice Chairman of the South Eastern Building Control Committee; Mr Colin McClintock, Director of Environmental Services; Councillor Bill Gardiner-Watson, Chairman of the Council's Planning Committee; Councillor William Leathem, Vice Chairman of the Council's Planning committee and Mr Ian Wilson, Assistant Director Environmental Services, Head of Building Control Service.

 

 

BC

DID YOU KNOW, OUR BROCHURES AND APPLICATION FORMS ARE NOW AVAILABLE IN A WIDE RANGE OF ALTERNATIVE FORMATS SUCH AS BRAILLE, FOREIGN LANGUAGE AND LARGER FONT?PLEASE CALL OUR OFFICE TO DISCUSS YOUR REQUIREMENTS.

 

 

NEW - APPLY ON-LINE

Lisburn City Council is proud to announce the facility to accept on-line Building Control applications, initially for domestic extensions and alterations and new single dwellings. Lisburn City Council is the first Council in Northern Ireland to offer this facility in co-operation with Northgate IS and Resolution Data Management. To use the facility logon to www.submitaplan.com or click the icon below, register and start using immediately. If you need advice on the process, please contact us and we will talk you through your application.

SAP

 

 

PLEASE CLICK ON THE IMAGE BELOW TO ANSWER OUR CUSTOMER SATISFACTION SURVEY 2011/2012

Please note your name, address or personal details will not be required, all information gathered will be used solely to improve our customer service and will not be passed on to any third parties.

Survey

Click HERE to view the South East Building Control performance indicators for 2010 - 2011

Click HERE to view the Quality & Performance Panel performance indicators for 2010 - 2011

 

 

 

CLICK IMAGE BELOW FOR INFORMATION ON ENERGY PERFORMANCE CERTIFICATES

  • ENERGY PERFORMANCE CERTIFICATES

 

 

Public Sector Steps to ExcellenceCSE